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Privacy Policy for Versailles Lawn Care

Effective Date: 2-3-25

At Versailles Lawn Care, we value the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.versailleslawncare.com (the "Site"), interact with our services, or communicate with us via text messages. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to better serve you:

  • Personal Identification Information: When you visit our Site or use our services, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

  • Usage Data: We use your data solely for sending updates and reminders related to our products or services.

  • SMS/Communications Data: If you choose to communicate with us via SMS or text message, we may collect and retain the content of these messages, along with your phone number, carrier, and message delivery status. By opting in to SMS communications, you consent to receive text messages related to our services (e.g., appointment reminders, billing information, etc.).

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our lawn care services.

  • Process payments and manage customer accounts.

  • Communicate with you, including sending appointment reminders, billing information, service updates, and other relevant information via email, text message, or phone.

  • Respond to inquiries, support requests, or feedback you submit to us.

  • Comply with applicable laws and regulations.

3. SMS/Text Message Communications

By providing us with your phone number, you consent to receive SMS/text messages from us for the following purposes:

  • Service updates (e.g., appointment confirmations, cancellations, billing information or reminders).

Opt-In: Submit a quote request via our contact form or send us a text message. 

For assistance, text HELP to any message you receive or contact us at versailleslawncare@gmail.com

Opt-Out: If you no longer wish to receive SMS messages, you can opt out at any time by replying "STOP" to any message you receive. You may also contact us at versailleslawncare@gmail.com or call 859-353-3006.Message Frequency: By subscribing to SMS communications, you acknowledge that you may receive multiple messages per month related to our services.

Carrier Charges: Standard message and data rates may apply from your mobile carrier for SMS communications. We are not responsible for any charges imposed by your mobile carrier.

4. Sharing Your Information

  • Versailles Lawn Care does not share your data with third parties for marketing purposes.

  • Versailles Lawn Care does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

5. Data Security

We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You may update or correct any inaccurate or incomplete personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).

  • Opt-Out: You can opt out of receiving communications (including SMS and email) at any time by by contacting us directly.

To exercise any of these rights, please contact us at versailleslawncare@gmail.com.

7. Third-Party Links

Our Site may contain links to other websites that are not operated or controlled by Versailles Lawn Care. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Versailles Lawn Care
Email: versailleslawncare@gmail.com
Phone:859-353-3006

10DLC Compliance Statement
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable SMS marketing regulations, including 10DLC (10-Digit Long Code). By providing your phone number, you consent to receive SMS communications from Versailles Lawn Care related to service updates, promotions, and other relevant information. Message and data rates may apply.

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